Skip to main content

Accessibility statement for MyGov

This statement applies to content published on the portal.

This website is run by the States of Guernsey. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some page elements do not have sufficient colour contrast
  • some page content is not included in aria landmarks

Feedback and contact information

Contact us if you need information on this website in a different format or you want to provide feedback:

  • email:

We'll consider your request and get back to you within 10 days.

Technical information about this website’s accessibility

The States of Guernsey is committed to making its websites accessible. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  1. Some page elements have insufficient colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of colour)
  2. The breadcrumb has a missing an aria landmark name. This fails WCAG 2.1 AA success criterion 1.3.1 (Info and relationships)
  3. Some page content is not included in aria landmarks. This fails WCAG 2.1 AA success criterion 1.3.1 (Info and relationships)

Disproportionate burden

Not applicable.

What we’re doing to improve accessibility

Our disability officer has been included as part of the project team to help us improve the accessibility of the website through regular testing.

Our content is reviewed regularly and written to a set of standards that promote the use of plain English.

How we tested this service

This service was last tested on Monday 15 February 2021 using:

  • SiteImprove
  • Browser inspection tools
  • Manual testing
  • WAVE

Preparation of this accessibility statement

This statement was prepared on Monday 15 February 2021.